Privacy Policy

Privacy statement

Privacy-sensitive data or personal data is processed through our Site www.7seas.eu considers the careful handling of personal data of great importance. Personal data is therefore carefully and securely processed by us.

In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this through this privacy statement;
  • we limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • we first ask you for explicit permission to process your personal data in cases where your permission is required;
  • we take appropriate security measures to protect your personal data and also the requirements of parties that process personal data on our behalf;
  • we respect your right to provide your personal data for inspection, to correct or to delete it at your request.

The owner of 7seas.eu is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.

This privacy statement was last modified on 01/08/2023

Use of personal data

When using our webshop, we obtain certain information from you. This can be personal data. We only store and use the personal data that is provided directly by you in the context of the service you have requested or of which it is clear that they are provided to us for processing.

We use the following information for the purposes stated in this privacy statement:

  • Name and address details
  • Phone number
  • Billing address
  • E-mail address
  • Payment details
  • Gender
  • Date of birth
  • IP address

Register

You must first register for certain parts of our webshop. After registration, we save the personal data you provide via your e-mail address. We keep this information so that you do not have to enter it every time and so that we can contact you in the context of the implementation of the agreement.

We will not provide the data linked to your e-mail address to third parties unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is required by law. In case of suspicion of fraud or abuse of our webshop, we can hand over personal data to the competent authorities.

Processing your order

When you place an order with our eshop, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

Advertisement

In addition to the information on our website, we can also inform you about our new products and services:

  • by mail
  • by e-mail
  • by social media

Newsletter and Contact form

We offer the opportunity to subscribe to our newsletter. In this case, your e-mail address will only be added to the list of subscribers with your explicit permission. Explicit consent is obtained by confirming the subscription of the newsletter by e-mail. You will receive e-mails with news and offers related to our products.  With a purchase we receive your e-mail address. Unless you object to this, we will regularly send you e-mails containing offers or discounts of products from our range or other e-mails related to your order.

You can unsubscribe from these emails at any time using the special unsubscribe link in those emails or you can unsubscribe by contacting our customer service.

You can unsubscribe from our newsletter in the following ways:

  • With the "Unsubscribe" link at the bottom of every newsletter
  • Contact our customer service

We offer the possibility to ask questions through our webshop by means of a contact form or chat, where you are asked to fill in the information to deal with your question. You choose which information you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail requires for the complete answering and processing thereof.

Personalization

We use your data to personalize your shopping experience. This way, based on your interests, we can better tailor the range of products to your wishes and make offers that are of interest to you. For example, we use information from previous orders, cookies and your IP address.

Customer service

If you contact our customer service, we will save notes with your order. This allows us to help you quickly if you contact us again.

Publication

If you post a review about our webshop or a product, the following information will be published so that it is visible to everyone on the internet:

Name - You choose which Name you use. It is possible that you can be traced with this. On request, we anonymize information that has been published.

 

Improvement

In order to further improve our webshop and service, we sometimes approach you for a free customer or market research. It is possible that a third party will conduct this investigation. This party will applly the same privacy rules as we do.

Actions / competitions

If we organize a promotion or competition, we need your name, address and e-mail address. With this we can announce the prize winner(s) and carry out the promotion.

Third-Party Websites and Links

„Third party” means any natural or legal person, public authority, agency or any other body which is not the same as the data subject, the controller, the data processor or the persons empowered to process personal data under the direct control of the controller or processor.

Third-party data controllers, in their own name, manage their personal data in accordance with their own privacy policies. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

Cookies

Our web store uses cookies. Cookies are also placed via third parties engaged by us.

When you visit our webshop for the first time, a notice is displayed in which we explain why we use cookies. We consider the further use of our webshop as permission for this use of cookies.

You are free to disable cookies through the browser. Keep in mind that it is possible that our website will no longer work optimally.

We use cookies for:

  • storing items in your shopping cart;
  • logging in and retrieving your data so that you do not have to re-enter it every time;
  • testing improvements to the website;
  • the acceptance notification of cookies on our website;
  • providing insight into how you use our site (Google Analytics);
  • enabling personal advice on previously purchased and / or viewed items;
  • storing through which partner site you visit our website
  • displaying personalized advertisements;

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf.

Companies who support our Site and Services, such as Shopify.

Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

Google Analytics

We use Google Analytics to keep track of how visitors use our webshop. We have entered into a processor agreement with Google to make agreements about the handling of our data. Furthermore, we do not allow Google to use the obtained Analytics information for other Google services and IP addresses are anonymized. The retention period for visitors and events in Google Analytics is 26 months after the last activity of the visitor.

Personalized advertisements

We, our advertising networks and media agencies can show you advertisements on our Site and other websites. This is done on the basis of your previous visits to our websites and the websites of third parties. Your surfing, searching and purchasing behavior is collected on the basis of cookie techniques, your IP address and the advertisement number that is linked to the device with which you surf. We only do this if you have given permission for the placing of cookies. A limited retention period applies to cookies and that period differs per cookie.

We also engage other external service providers to help with various things. Sometimes they also need personal data for this. We only share the data that is necessary for the assignment that the external service provider carries out for us. We do not sell your information to these service providers or other third parties. And we conclude agreements with all external service providers in which we agree on what they can do with the data.

The types of work that our external service providers perform for us are: supporting our advertising and marketing campaigns; supporting in conducting customer research and obtaining ratings and reviews.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Fraud Prevention

We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Retention periods

The personal data described above is stored for as long as necessary to process your orders, including warranty. After that, we keep data for a maximum of 26 months for the statistical purposes described. The data will then be deleted unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).

Websites of third parties

This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.

Access and change of your data

For questions about our privacy policy or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time using the information below.

You can change data yourself via account overview .

You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to restrict the processing of personal data.

To prevent abuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the browser settings. If the data is incorrect, you can request us to change the data or have it removed.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at 7seas operated by Safiro Advisory s.r.o., Jeseniova 55, 130 00 Praha 3, Czech Republik, info@7seas.eu, +420 702 097 277